Hossam Amer, Co-Founder and Managing Director for novomind MEA, is a highly-accomplished business developer and sales professional with 20 years of experience in the enterprise and customer services software industry. Prior to starting novomind MEA subsidiary, he held managerial positions at customer services solutions vendors including Avaya and Teleopti. Hossam has BSc in electronic engineering and MBA.

Franziska Dempt has been with novomind since October 2012 and is responsible for sales and business development in the field of novominds customer service software novomind iAGENT. Prior to that she worked for 10 years at various outsourcing companies and has a sound knowledge of service processes.

Since 2014, Steven Engelhard has been responsible for the digital transformation of the POSTIDENT product portfolio, which identifies several million citizens annually for banks and telecommunications providers. In this role he introduced the video identification "Postident by Videochat" to the German market. Steven Engelhard studied business informatics at the FH Furtwangen and worked after his studies in various IT functions as a developer, software architect, consultant and project manager before he joined Deutsche Post AG in 2005 and since then has supported several digitisation projects.

Seymur is the CEO and Co-founder at Whelp, Inc. a customer messaging solution as well as the founder at Saymore Professional Development. Seymur has extensive international experience in customer service, sales and customer experience. Seymur is expected to speak about the personal touch behind every single customer messaging solution – human to human interaction.

Markus Rohmeyer has a wealth of experience spanning more than 12 years in B2C and B2B e-commerce as well as in Product Information Management (PIM). The graduate engineer has worked in many senior positions in software development for catalogue management and PIM systems. He has been responsible for the PIM business division at novomind AG since July 2010. His area of responsibility includes product development of the standard software novomind iPIM and novomind iMARKET. Since January 2019 he is the CPO (Chief Product Officer) of the division product management of novomind.

Frank Schätzing, born in Cologne in 1957, wrote the historical novel Death and the Devil in 1995, which first became a regional bestseller and later a nationwide bestseller. After two other novels and a volume of short stories and the thriller Lautlos, the novel The Swarm was published in spring 2004. Since its publication it has reached a total circulation of 4.5 million copies and has been translated into 27 languages worldwide. This was followed by the international bestsellers Limit (2009) and Breaking News (2014). Spring 2018 saw the release of Frank Schätzing's new thriller The Tyranny of the Butterfly. Frank Schätzing lives and works in Cologne.

Manuel Scherrer has been head of the Online Marketing & Social Media division at Transa Backpacking AG in Zurich for more than two years. Manuel is responsible for the blog integrated into the new Transa online shops, which integrates content such as experience reports, knowledge contributions and service offers into the shop. The leading Swiss provider of high-quality travel & outdoor equipment launched its new online platform novomind iSHOP in June 2019.

Dr. Philipp Sepehr (born 1983) startet his career at ECE Projektmanagement GmbH & Co. KG in 2014 as Executive Assistant to the CEO, Alexander Otto. In 2018, he was commissioned to set up an independent digital unit within the company with the aim of advancing the digital transformation of the shopping center portfolio. In his role as Chief Digital Officer (CDO), he reports directly to the CEO. Philipp Sepehr studied business administration at the University of Münster and the Universidad Católica de Chile, followed by a doctorate.

In addition to preparing for his graduation David Spaeth founded the company Spaeth Media Systems in 1994 with the focus on sales and installation of IT systems. In 2002, he joined Sony Europe in the marketing team in Brussels and drove the expansion of the VAIO brand forward. He returned to Germany in 2012 and spent five years at WMD Group GmbH responsible for product management and product marketing for DMS and workflow solutions. At the novoinsight 2017 David Spaeth was a visitor himself, at present he is Head of Marketing at novomind AG.

Ram has over 30 years experience in engineering, marketing, and general management over a spectrum of high technology companies (Enterprise, B2B, B2C) across multiple segments (Big Data, Analytics, IoT, Second Screen etc.). He was the founding CEO of Fireclick which was acquired by Digital River. Previously he was a Venture Partner at Wellington-Partners and the Chair of the Steering Committee for GASV (German Accelerator, Silicon Valley). Currently, he serves as an independent Board Member of early stage companies and advises larger public companies on new market entry strategies.

Ram's technical intuition allows him to cut through technology and focus on business challenges crying for elegant solutions. His penchant for solving complex business challenges brings multi-disciplined teams together rapidly. Ram focuses on delivering results with a unique blend of intuition, discipline and creativity. Ram has post graduate degrees from UCSB and Indian Institute of Science.

Sylvia Tantzen is responsible for the Division Sales & Marketing as CMO since January 2019. Before that she managed the business division novomind iAGENT. After studying business management with a focus on business information technology, she began working for T-Systems International as a sales manager for the mobile/voice solutions segments in 2005.